The Leave Management Specialist reports to the Director of Employee Health and is responsible for timely and efficient operation of all leaves of absence. Ensures compliance with all government regulations, including ADA, FMLA and ensures that program objectives are in line with the overall goals of the organization. The Leave Management Specialist supports and has overall knowledge of the department’s data repositories. Educates and counsels managers and employees on all leaves of absence, including Family Medical Leave Act regulations and requirements.
KEY RESPONSIBILITIES / ESSENTIAL FUNCTIONS
- Oversees and administers FMLA, and other leaves of absence in accordance with Policy and government regulations
- Serves as a resource person for managers and employees on FMLA and leaves of absence(LOA)issues
- Works in collaboration with Human Resources to ensure consistent application and compliance to each LOA request, including potential ADA issues or accommodations
- Prepares appropriate documentation for Family Medical, Hospital, Educational and Military Leave to ensure compliance. Follows-up with employees to keep them apprised of leave extensions or denials.
- Ensures appropriate communication with managers regarding employees’ leaves for staffing considerations. Informs supervisor of leave status including return to work date and any restrictions
- Consistently uses department data repositories to accurately document LOA and track employee’s time off
- Ensures recertification on all approved Intermittent FMLA per policy
- Maintains contact with employee throughout LOA to assist with paperwork and to encourage prompt return work
- Prepares and distributes all necessary FMLA correspondence
- Manages requests regarding leaves of absence in a timely manner and in accordance with government regulations
- Creates reports with minimal direction in a timely manner
- Ensures all documents are updated in accordance with changes in the law or LOA policy
- Responsible for providing updated information for web resources
- Works with HRIS on coding and tracking for FMLA
- Provides a confidential and trusting relationship with employees, HR and managers
- Remains updated on new laws relating to all types of leaves and communicates changes to Director
- Incorporates changes in law into LOA program processes and assist with LOA policy revisions
- Plan, develop, and implement ongoing training and communication for supervisors and/or employees
- Provide employee health services in accordance with policies and procedures by providing assessment and evaluation i.e. pre-employment, biennial, drug screening, and disease exposure for all employees including volunteers and contract staff.
- Coordinate and educate all employees regarding vaccination/immunization and screening protocol programs for the health and safety of all employees
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Performs compliance requirements as outlined in the Employee Handbook
- Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Must adhere to all DCH Health System policies and procedures.
- All other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED
B.S. in Human Resources, Business or related field, nursing or related field. Previous 1-2 years’ experience in Human Resources, Business or related field required demonstrating: general office skills, medical terminology, advanced knowledge of word, excel and database management. Previous leave administration experience preferred. Must be detail-oriented, excellent organization skills, able to work with a minimum of supervision, have a high degree of accuracy and be able to maintain confidentiality. Must be able to legibly document all information. Must excel in communication and customer-service skills and have the ability to appropriately address difficult situations. Must be able to read, write and speak English.
Must have ability to establish priorities, meet deadlines and maintains proper productivity
- Contact with others
- Occasionally deal with unpleasant or angry people
- Daily use of electronic mail
- Engage in face to face discussions
- Work with group or team
- Physical presence onsite is essential
- Hearing and vision must be normal or corrected to within normal range
- Able to perform the duties with or without reasonable accommodation.
- Must have the ability to tolerate prolonged periods of sitting
- Must have good manual and finger dexterity
- Must be able to perform L- Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects up to 10 pounds
- Must be able to perform the duties with or without reasonable accommodation.
- Hearing and vision must be normal or corrected to within normal range.
- Physical presence onsite is essential.
OTHER JOB FACTORS
- Must be able to work independently and make decisions
- Must display concern for others and have a good natured, cooperative attitude
- Must have the ability to use good judgement and give attention to detail.
- Must be able to respond calmly and effectively with high stress situations
KEY WORD SEARCH
Family and Medical Leave Act, Military Leave, Hospital Medical Leave, Maternity Leave