Approved for 4 hours of Behavioral CPE by AL State Board of Public Accountancy
Successful companies know that creating an excellent customer service culture within the organization is vital for sustainability and growth. “WOW-ing” the customer must be viewed as a way of life within an organization so that excellent customer service is engrained in the mission. From hiring and developing the best team to rewarding excellent service, customer service culture begins with leadership. This engaging workshop teaches the skills to create a positive work environment, decrease turnover and deliver the results of true customer service excellence.
Learning topics:
Wednesday Aug 14, 2019
1:00 PM - 4:30 PM CDT
August 14, 2019
1:00 - 4:30 p.m.
The Chamber of Commerce
2201 Jack Warner Parkway, 2nd Floor
Tuscaloosa, AL 35401
$122 per Chamber member
$129 per non-member