Approved for 4 hours Business Related CPE by AL State Board of Public Accountancy and 3.25 PDCs by SHRM
Successful companies know that creating an excellent customer service culture within the organization is vital for sustainability and growth. “WOW-ing” the customer must be viewed as a way of life within an organization so that excellent customer service is engrained in the mission. From hiring and developing the best team to rewarding excellent service, customer service culture begins with leadership. This workshop will create a positive work environment, decrease turnover and deliver the results of true customer service excellence.
What You Will Learn:
Workshop Lead: Ms. Elizabeth Lary