We all know when we experience good customer service, and it seems like it’s even more clear when we experience bad customer service. In spite of this, explaining customer service to someone else is a surprisingly difficult task. So how do we help employees understand what to do – and not to do – in order to ensure that we are providing a professional and welcoming environment?
Learning topics:
Wednesday Sep 13, 2017
11:30 AM - 1:00 PM CDT
September 13, 2017
11:30am - 1:00pm
DCH EAP Training Room
201 Towncenter Blvd.
Tuscaloosa, AL 35406
$30 per Member
$40 per Non-Member
Carolyn Tubbs
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